Group & Family Travel Desk
Weddings abroad, school trips, corporate off-sites, religious pilgrimages, extended-family holidays — travelling with 10 or more people opens up group fares, flexible payment, and dedicated coordination that isn’t available with individual bookings.
Group travel desk 0808 501 0080Who we handle groups for
- Destination weddings (10+ passengers)
- Religious pilgrimages (Hajj, Umrah, Holy Land)
- School, college, and university trips
- Sports teams and tournament travel
- Corporate events, conferences, and off-sites
- Multi-generational family holidays
- Charity and volunteer-travel groups
- Music, dance, and performing-arts tours
Why call our group desk
Better fares than public sites
Airline group desks offer negotiated fares for 10+ passengers travelling together on the same itinerary. These fares are not published online and can only be quoted by a contracted agent through the airline’s group department.
Seats together, guaranteed
One of the most common frustrations of group travel is ending up scattered across the cabin. Our agents secure adjacent seating from the point of booking — especially useful for families with children or elderly travellers.
Flexible name deadlines
With group bookings, you can often hold seats without giving final passenger names immediately, so you can finalise who’s coming closer to departure.
Deposit-based payment structure
Many group contracts allow a deposit upfront, with final payment due closer to departure. Details vary by airline and are always quoted in writing.
Our group booking process
Tell us the basics
Total passenger count, preferred dates, origin/destination, and any preferred airline.
We solicit quotes
Our group desk contacts multiple airlines to secure the most competitive group fare for your itinerary.
Quotes in writing
You receive an emailed quote with fare per person, total, taxes, deposit amount, name-submission deadlines, and any service fees.
Seats held on deposit
Pay the deposit to lock in seats. Names can usually be submitted progressively until the airline’s deadline.
Final payment & tickets
When all names are in and final payment is settled, tickets are issued to every passenger’s email.
Family travel
Smaller families (under 10 passengers) typically don’t qualify for group fares, but we still offer meaningful help: making sure infants are correctly added, securing adjacent seating, arranging bassinets on long-haul, and arranging unaccompanied-minor (UM) services where a child is travelling alone.
Infants (under 2)
Most airlines charge either a small percentage of the adult fare (about 10%) or a flat fee for infants travelling on a parent’s lap. Bassinets on long-haul flights are subject to availability — we’ll request one at booking.
Children (2–11)
Children are typically charged a child fare, often with a small discount. They get their own seat and baggage allowance.
Unaccompanied Minors
Most airlines offer UM services for children flying alone, subject to age limits and fees. Each airline’s rules are different — the agent can walk you through the exact process for the carrier you prefer.
Other ways we can help you
Every service below is handled by the same 24/7 team on the same phone number.